Please respond to your reminder by sending an email to [email protected] or texting 0480 150 077 so that we know you will be attending your duty.
Please arrive at least 15 minutes before your shift. The library should be set up with everything ready to go by the opening time – including collection of keys and setting up of laptop.
Coordinators please note:
If you are rostered as the Coordinator for your duty you are responsible for collection and return of library keys as well as the opening of the library on time.
The Toy Library key is located within a Key box at the Mt Evelyn Station House (30 Wray Cres, Mt Evelyn). Please note that there are 2 key boxes – ours is the top one.
A Duty Information book containing comprehensive instructions regarding the set up and running of the library is available in the Toy Library Members cabinet to help you during your duty.
All rostered duty members may also borrow an additional toy at the conclusion of their rostered duty so please feel free to take advantage of this and have a fantastic session!
All duty members are to please wear the Toy Library Aprons which are located behind the door to the Toy Library.
All items needed for setup have been rearranged to be on one shelf in the locked cupboard including the Duty Folder. Please return these items to the same shelf so that they are ready for the next duty session.
Please make sure all toys are returned and borrowed correctly. Count the number of toys on the computer and ensure this is how many the member is borrowing/returning. Always check the screen!
Please make sure you remind members to count the items when they borrow (this is the borrower’s responsibility) and please count the items when they are returned (this is the duty members’ responsibility). Any missing pieces incur a $2 fee per piece payable on the day of returning the item. This is to be placed in an envelope in the cash tin and a receipt issued.
If an ALERT message comes up under a members name requiring payment or any other message stating no borrowing, please do not allow them to borrow without the approval of Roster Coordinator or President. We understand that this may be awkward, so please direct them to us and explain that you are simply following the correct procedure. Our contact numbers are included with the laptop for your convenience.
No new members are to borrow during their sign up session unless they have paid on site by either cash or Direct Deposit on their phone (please note receipt number) and agreed to the conditions (ie. to do duty once a term).
FREQUENTLY ASKED QUESTIONS
How do I view the Duty Roster for this term?
To view the current Duty Roster please log on to SETLS here.
If the online system is not working, what do I do?
Refer to the manual and double check the instructions.
Contact the phone numbers on the laptop for advice.
Enter all information (toys returned/borrowed, questions, missing pieces issues, new members etc) into the Communication Book in the Duty Folder for committee members to follow up.
What do I do during quiet times?
There are always shelves to tidy, toys to clean and a floor to vacuum. There is a tub of cleaning materials in the cupboard.
What are the different duty roles?
Duty Member One (Coordinator) is responsible for the collection and return of keys and the overall running of the duty session. Ideally the newer members will use the computer system and complete the borrowing/returning of toys, making use of the instruction manual when required to enable them to learn the most.
Other Members… if you have been a member for two terms or more, I may ask that you volunteer to undertake the Number One role for your third duty as we really need to share this role around, so please learn, learn, learn!
Can I bring my child/ren?
Absolutely. There is a safety gate to support you with this. Keep in mind that you will be required to work on the computer/front desk and also the toy rooms, so do whatever is manageable for you and your family.
Can my partner do the duty?
Yes, a partner or family member can do your duty for you if you are unable to attend. However, if you are rostered on as duty member one, please let me know as this may make it tricky for them if the other members on duty are also inexperienced.
Something has come up and I cannot attend anymore; what do I do?
If you can not attend your duty, please arrange a swap with another member using the Members Facebook group; contacts available on the Roster online and remember to let [email protected] know of any changes. If it is a last minute issue, please contact the Emergency listed on the roster as soon as possible.
As a fully volunteer run group, we rely on you to help with the running of our wonderful library.
Please remember that fees will apply for not completing a duty as detailed below:
- No Fee: You arrange to swap duty with another member and advise the Roster Coordinator – This is the ideal option
- $20 fee: You inform the Roster Coordinator and Emergency Contact but do not complete your duty in the term.
- $30 fee: You do not make contact with the Roster Coordinator or Emergency Contact. This leaves the library short of a member and potentially means the library is unable to open, resulting in lots of unhappy members.